Revenue generation for tourism and hospitality businesses is at our core and what we love to do. Sales from the association, government and corporate sector. Leisure sales via B2B channels (wholesale, inbound operators, or online) or via structured consumer marketing.

Effective representation of your product through marketing, sales and communication to our extensive network of clients, and results oriented training of your delivery team is how we achieve long term sustainable results for your business.

We help you to convert more of the business that is coming to your team currently,  or we help you find new business.

New business for your destination, new business for your hotel, new business for your venue, new business for your restaurant, new business for your pub or your BnB or Caravan Park,  new members for your association, new people or businesses for your membership, new customers for your casino.

Clockwise will perform a gap analysis on your current sales, marketing and communications capability. A confidential report will be provided to you with these findings. We discuss the improvements you desire; we interview clients and team members, research your market and provide a road map to improve capability with measurable results.

This allows us to assess exactly how we are going to assist you and provides you with a long term sustainable plan. Your team may then implement this plan or use resources from Clockwise Consulting to assist you.

We will represent you. We have a team across Australia. We can sit in for you while you are recruiting (like an on tap Director of Sales and Marketing or sales person). We can attend a trade show so your team don't have to travel or spend time away from the office. Or we can provide permanent sales representation for your destination, venue or hotel. We can even help your team with sales reporting in an efficient and timely manner.

This may include training the existing team, setting KPI’s, structures and systems or you may wish to outsource your sales, marketing or communications planning and implementation to us.

Clockwise conducts tailor-made training from pro-active sales, customer service, how to conduct a successful trade show to planning an integrated public relations campaign. We can show you how to improve your own personal brand. How to use Social media to promote yourself or your business with tangible results. And we can help you up-skill your team members.

Your team members become empowered to improve revenues immediately, plus you receive a full analysis of your team’s capability and room for growth.

Our services include:

  • Destination marketing
  • In-market representation
  • Out-Sourced MICE Desk – we take your calls and convert your business for groups and conferencing
  • Out-Sourced BDM – proactive sales including researching, investigating past and lost business and handing it over to the business to manage
  • Implementation of CRM and Training –  Small Business ZOHO or Sales Force Lite is recommended- for larger business Delphi FDC , or Sales and Catering is recommended
  • Building your clientele for your restaurant, venue, hotel, association or membership.
  • Giving your managers the skills to manage their reactive and proactive team members
  • Mystery shopping including face to face sales calls, sites and proposal checks
  • Well being and health of your website
  • Increasing loyalty and thus visitation, buying cycle or share of wallet from current clientele.
  • Tailor-made customer service training that delivers revenue and loyalty
  • Authentic leadership training
  • Coaching or mentoring of leaders and team members
  • Development of strategic sales and marketing plans
  • Increasing inquiries through improving your social media and online presence
  • Improving your conversions via sales training and implementation of business efficiencies
  • Creating events and partnerships where you are placed in intimate surroundings with your target market
  • Recruitment of quality sales and marketing staff
  • Maximising the tools in the existing business: expertise in various CRM Systems, Revenue Systems, Event and Restaurant booking systems and utilisation of third party sites for booking or recommendation